Date of Last Revision: November 18, 2015
Welcome to the web site (the "Site"
) of GoFundMe, Inc.
, "we", "us" and/or "our"). This Site is operated by GoFundMe and has been created to provide information about our company and our online platform designed to permit users to post a fundraising campaign to accept monetary donations, our mobile applications, and our related services (together with the Site, the "Services"
) and other information that is collected from visitors to the Site and Services.
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
Personal Data That You Provide Through the Services:
When you interact with GoFundMe through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. GoFundMe may store such information itself or such information may be included in databases owned and maintained by GoFundMe affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.
Aggregated Personal Data:
In an ongoing effort to better understand and serve the users of the Services, GoFundMe often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and GoFundMe may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. GoFundMe may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
When you use the Services to organize a fundraising campaign, the Services may request that you provide your city and state of residence. Please keep in mind that other users of the Services may be able to view your city and state of residence in connection with the campaign, if it is made available within GoFundMe's Public Search Directory. We may also use your location information in an aggregate way, as described above in the "Aggregated Personal Data" section.
Google Analytics and Similar Technologies:
. We have also implemented third-party advertising features (such as Remarketing with Google Analytics and Facebook Remarketing) that rely on data collected via advertising cookies and anonymous identifiers in order to provide relevant online advertising. You can learn more about their choices related to online targeted advertising, and opt out of receiving such targeted advertisements, by visiting the following sites:
Social Networking Integrations:
You may also have the option of posting your Services activities to Social Networking Services when you access content through the Services (for example, you may post to Facebook that you performed an activity on the Service); you acknowledge that if you choose to use this feature, your friends, followers and subscribers on any Social Networking Services you have enabled will be able to view such activity.
Personal Address Book: You may have the option of uploading the name and email address of your personal contacts stored in your email and on your mobile device. If you choose this option, such Personal Data will be collected by the Services.
GoFundMe and its subsidiaries and affiliates (the "Related Companies") may also use your Personal Data and other personally non-identifiable information collected through the Services to help us improve the content and functionality of the Services, to better understand our users and to improve the Services. GoFundMe and its affiliates may use this information to contact you in the future to tell you about services we believe will be of interest to you where permitted by applicable law. If we do so, each marketing communication we send you will contain instructions permitting you to "opt-out" of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.
We may also use your Personal Data and Third Party Personal Data to send communications relating to the Services, in accordance with applicable laws. For example, we may send periodic emails to registered users of the service relating to their recent interactions with the Services, such as donating to a campaign or "hearting" a campaign. Also, if you use any feature of the Services permitting you to communicate with third parties (such as to refer a third party to the Services or to communicate with them regarding a Campaign or a Donation), either by submitting Third Party Personal Data to the Services or otherwise permitting the Services to automatically access Third Party Personal Data in your possession, you acknowledge and agree that you have obtained the necessary consents and taken all other steps required by applicable laws to allow us to use Third Party Personal Data to (1) contact such third party using the Third Party Personal Data provided, and/or (2) provide you with an editable template message designed to facilitate communication between you and such third party through the Services. In addition to sending the foregoing communications, we may also send reminders or related messages to you and to third parties on your behalf from time to time where permitted by applicable law. In each case, any such communications sent to third parties using Third Party Personal Data will provide a means to "opt-out" of receiving further communication of the same nature.
GoFundMe is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred
Agents, Consultants and Related Third Parties:
GoFundMe, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function and require them to only use the information for the purposes for which it was collected.
GoFundMe may disclose your Personal Data if required to do so by law or in the good-faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of GoFundMe, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
You can visit the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.
, and we will endeavor to delete that information from our databases.
GoFundMe takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to GoFundMe via the Internet.
Your access to and use of the Services is subject to the Terms of Service at https://www.gofundme.com/terms
To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services.
You may contact us as follows: firstname.lastname@example.org