GoFundMe Giving Guarantee
We guarantee you a full refund in the rare case something isn’t right
Protection for an entire year
Donations of any amount are covered for one full year after you donate.
Every fundraiser is covered
Whether you donate to a fundraiser for a person or a nonprofit, you’re protected.
Your donation is protected, wherever you donate from.
You’re covered by our money-back donor protection guarantee.
You are making the world a better place for someone every time you give. We believe it’s our responsibility to protect your kindness—by protecting
Donate with peace of mind.
We’re here to help
Fortunately, fraud on GoFundMe is rare. Our team of Trust & Safety experts proactively monitors our platform for any form of misuse or abuse and investigates all reported issues. If you suspect fraud, please submit a claim.
Here’s how it works:
Submit a claim
Tell us why you believe your donation is being misused.
Reviewed by experts
Our Trust & Safety team will investigate your claim.
Receive your refund
Refunds will be processed in 3-10 business days.
Read the full GoFundMe Giving Guarantee
Have any questions?
Read through commonly asked questions or reach out to our Customer Care team through our Help Center.