GoFundMe Giving Guarantee

We guarantee you a full refund in the rare case something isn’t right

Protection for an entire year

Donations of any amount are covered for one full year after you donate.

Every fundraiser is covered

Whether you donate to a fundraiser for a person or a nonprofit, you’re protected.

Worldwide coverage

Your donation is protected, wherever you donate from.

You’re covered by the first and only donor protection guarantee

You are making the world a better place for someone every time you give. We believe it’s our responsibility to protect your kindness—by protecting
your donation.

Donate with peace of mind.
Only on GoFundMe.

We’re here to help

Fortunately, fraud on GoFundMe is rare. Our team of Trust & Safety experts proactively monitors our platform for any form of misuse or abuse and investigates all reported issues. If you suspect fraud, please submit a claim.

Here’s how it works:

Submit a claim

Tell us why you believe your donation is being misused.

Submit a claim

Reviewed by experts

Our Trust & Safety team will investigate your claim.

Receive your refund

Refunds will be processed in 3-10 business days.

Read the full GoFundMe 
Giving Guarantee

Have any questions?

Read through commonly asked questions or reach out to our Customer Care team through our Help Center.

Visit Help Center