We work closely with our payment partners to make sure your funds are protected. Much like banks, we check to make sure all of the payment account details belong to the person, organization, or non-profit that should be receiving the funds
Learn how to verify your GoFundMe to give your fundraiser credibility and ensure a safe crowdfunding experience.
Keep your information safe by never posting your email address, phone number, bank numbers, or any other sensitive details in your campaign story.
Read about the transparency guidelines that we urge all organizers to follow for an idea of some key questions to ask yourself.
If you still want to know more about a specific campaign, contact the organizer directly by clicking the icon next to their name on the campaign.
If you still have questions about an organizer or campaign, just contact us. Our team is here to help.
We employ proprietary technologies and a team of specialists to identify campaigns raising money on your behalf. We’ll proactively reach out to your campaign organizer to ensure that you’re able to receive your funds.
The GoFundMe Guarantee is the industry’s first and only guarantee ensure that your funds go to the right place.
We work closely with our payment partners to make sure your funds receive financial industry level security.
Need help? Contact us. Our team is here to help you access your donations around the clock.