Make sure to tell donors who you are, why you’re raising funds, and how the funds will be spent. Learn more about what information to include in your campaign to bolster donor confidence and set your fundraiser up for success.
We work closely with our payment partners to make sure your funds are protected. Much like banks, we check to make sure all of the payment account details belong to the person who should be receiving the funds.
Learn how to verify your GoFundMe to give your fundraiser credibility and ensure a safe crowdfunding experience.
Keep your information safe by never posting your email address, phone number, bank numbers, or any other sensitive details in your campaign story.
Our top priority is a safe, seamless donation process. To achieve that, we employ state-of-the-art fraud-prevention technologies and a team of dedicated specialists working to protect you around the clock.
Read about the transparency guidelines that we urge all organizers to follow for an idea of some key questions to ask yourself.
If you still want to know more about a specific campaign, contact the organizer directly by clicking the icon next to their name on the campaign.
If you still have questions about an organizer or campaign, just contact us. Our team is here to help.
We employ proprietary technologies and a team of specialists to identify campaigns raising money on your behalf. We’ll proactively reach out to your campaign organizer to ensure that you’re able to receive your funds.
The GoFundMe Guarantee is the industry’s first and only guarantee ensure that your funds go to the right place.
We work closely with our payment partners to make sure your funds receive financial industry level security.
Need help? Contact us. Our team is here to help you access your donations around the clock.
Learn about what makes GoFundMe the safest place to give, how we determine fraudulent activity, and how to report a campaign.
GoFundMe has the first and only guarantee in the industry.
You can personalize and share your GoFundMe in just a few minutes.
With a 0% platform fee, you get to keep even more of your money.
The GoFundMe app makes it easy to launch and manage your campaign on the go.
Harness the power of social media to spread your story and get more support.
Our best-in-class Customer Happiness agents will answer your questions, day or night.