Submit a donor claim

If you’re concerned about a donation you’ve made, you can fill out this form to get help. If you need help receiving funds that someone raised for you, see our beneficiary claim form.

Your full name

phonePrefix

Your phone number

We’ll reach out if there are other questions you can help answer

Are you located in the UK or EU?

Your email address

Please enter the email address you used when donating

Fundraiser URL

Enter a URL like https://www.gofundme.com/f/example-fundraiser or https://gofund.me/example

How do you know the fundraiser organizer?

Why would you like a refund?

Can you tell us more about your concerns?

40 characters minimum

Upload any evidence you may have

The file must be a JPEG, PNG, or PDF that is less than 5MB

To the best of my knowledge, I certify that the information I have provided is accurate and complete.

The information provided will only be used by GoFundMe for verification purposes or for purposes permitted by our Privacy Notice.