Submit a donor claim | GoFundMe Support

Your full name

Your phone number

We’ll reach out if there are other questions you can help answer

Your email address

Please enter the email address you used when donating

Fundraiser URL

Please enter the URL in this format: https://www.gofundme.com/f/example-fundraiser

How do you know the fundraiser organizer or beneficiary receiving the funds?

Why would you like a refund?

Can you tell us more about your concerns?

40 characters minimum

Upload any evidence you may have

The file must be a JPEG, PNG, or PDF that is less than 5MB

Please note that when a donor claim is submitted and a refund issued, the organizer is notified of the refund and the name used to donate. All other information provided in the donor claim is kept confidential. On behalf of GoFundMe and our third party contractors (including our payment processors), we are asking for these document/s (a) to verify your identification, (b) to provide you with the services you seek from GoFundMe, (c) to comply with applicable laws, regulations, rules, and internal policies related thereto, and/or (d) to prevent fraud and improve security. The information will not be used for any other purposes, and will not be retained for longer than necessary to achieve the purposes for collection.