Make sure to tell donors who you are, why you’re raising funds and how the funds will be spent. Learn more about what information to include in your campaign to bolster donor confidence and set your fundraiser up for success.
We work closely with our payment partners to make sure your funds are protected. Much like banks, we check to make sure all of the payment account details belong to the person who should be receiving the funds.
Learn how to verify your GoFundMe to give your fundraiser credibility and guarantee a safe crowdfunding experience.
Keep your information safe by never posting your email address, phone number, bank numbers, or any other sensitive details in your campaign story.
Read about the transparency guidelines that we urge all organisers to follow for an idea of some key questions to ask yourself.
If you still want to know more about a specific campaign, contact the organiser directly by clicking the icon next to their name on the campaign.
If you still have questions about an organiser or campaign, just contact us. Our team is here to help.
We employ proprietary technologies and a team of specialists to identify campaigns raising money on your behalf. We’ll proactively contact your campaign organiser to make sure that you’re able to receive your funds.
The GoFundMe Guarantee is the industry’s first and only guarantee that makes sure that your funds go to the right place.
We work closely with our payment partners to make sure your funds receive financial industry level security.
Need help? Contact us. Our team is here to help you access your donations around the clock.