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HELP! To put right-fight what a developer won’t!

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Hi, I’m one of many I’m sure who has a credible defect with the building developer Hill! I live in a shared ownership property (affordable housing) Clarion Housing sign off this house, I was not able to do this myself, Clarion will not help or even discuss the matter with me despite being a shared owner. The defect was raised within the defects period yet neither companies will even attend to look at the issue let alone do anything about it. I have an issue with lack of retaining wall in my garden where the ground level requires one as per NHBC building guidelines, meaning my garden is now starting to landslide into a private road behind me. As I am now having to fix this retrospectively the costs are high. Scope of works are that a 1 meter square needs to be dug out at a length of about 10 meters so it’s a big job! I have of course complained and have gone to the ombudsman’s but as yet I have had no success in holding them accountable and in the meantime the issue gets worse by the day. NHBC policy will not cover this as it’s in the garden, a small clause and unfair as it means developers can leave a garden in a state and NHBC will not cover! I am forced to take actions into my own hands and have the issue fixed urgently as it’s a safety concern and could soon cause issues with blocking access to an NHS emergency access road. I am on a single income and therefore having to ask for help (as much as it pains me to do so)! If anyone is able to help me I would be beyond grateful and I will do my best to hold Hill and Clarion accountable while fixing the issue myself! Funds will also be used to help pay for legal fees to try and hold them accountable for their shoddy work! Thank you in advance ☺️☺️
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Organizer

Em P
Organizer
England

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