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Rover.com sitter killed my dog

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Raised by 56 people in 4 months
Last weekend, I placed my two dogs in the care of Rover.com pet sitter Seonaid H. while I went out of town for a week. Her profile said she had one friendly female German shepherd and a fenced yard, which sounded great for them both.

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Two days later I received an email stating that Wally, my 9lb miniauture dachshund of 10 years, had died instantly after being attacked by a known aggressive mastiff that was on my sitter's property unbeknownst to me. She had taken her sister's known aggressive 150lb dog and locked him in a shoddy pen next to a broken deck and neither she or Rover alerted me of this dog's presence just a couple feet away from my two beloved dogs. This resulted in a very gruesome death for Wally as she negligently left him unattended and he was able to walk right over to the pen and got instantly attacked by this dog. To add insult to injury, she drove his dead body to a Banfield Pet Hospital and then abandoned it there.


Later that night, my friend went with the Commerce City police department to pick up my other dog. She asked all the questions such as why a dog sitter would allow an aggressive 150lb mastiff only a couple feet from people's pets in her care and why she would not secure her backyard to be safe for dogs and was met with only excuses and blame shifted to everything and everyone but herself. The mastiff growled at the police officers as it stood in its pen full of trash. All Seonaid H. had to say was "at least she still has one dog."

Upon contacting Rover.com, they simply apologized and wished me a good day. Wally was my best friend for almost 10 years, and he was to make it for several more but his life was gruesomely taken away due to gross negligence. Rover.com plasters a ton of false security on their website such as "guaranteed" and "verified" and the like yet when they actually are responsible for your dog being murdered, they simply told me sorry and to carry on with my life. They were not even sure they were going to terminate Seonaid H. as a sitter from their site. The worst is that they claim to be "The Dog People" and yet they are perfectly content allowing pets to die in their care as long as they're getting paid for it. They do not inspect their sitter's homes and do not even interview their sitters. 

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I have chosen an attorney to represent myself and Wally in this case of gross negligence with animals against Rover.com and their sitter Seonaid H. They have years of experience and accomplishments regarding the well being of and laws protecting animals. I do not want Wally's death to be in vain or allow this to happen to anyone else's beloved pets and I hope you will stand beside me in support. Pets are family and their lives do matter.

Below is the email my sitter had sent me while I was out of state. Most dog owners could never imagine getting such news while on vacation and I want to make sure this doesn't happen to anyone else.



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RIP Wally
8/17/2008 to 6/29/2018
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I'm posting this update because I want to thank all of you for your support and much needed help in my campaign for justice! The compassion you all have shown me in what has been such a huge tragedy has gotten me through the initial pain, grief, and anger since losing Wally. I really could not have made it this far without all of you and I want each of you to know that you've made my world so much brighter.

I'm sure a lot of you may have seen that I was on the news and that segment went all across the states (and even across the pond). Hundreds of pet owners have reached out saying they would never use Rover again and even more people shared their horror stories, including one lady who had used the same sitter I did -- and ended up with two attacked and very injured dogs. Rover continued to allow the sitter to take people's pets in despite a long trail of injured doggies and it's pretty sickening they hid and didn't disclose that info just to continue to turn a profit at the cost of my dog's life. Thank you for continuing to share Wally's story and warning your friends and family of a company that puts their bottom line over the lives of pets.

All of you helped me retain a very wonderful attorney and she is so thoroughly committed to getting justice for Wally that I can't wait until the day I get to share good news with you all! Until then, please know that I am eternally grateful for you all being there for me after I lost my best friend and your kindness will never be forgotten.

Elaine
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Raised by 56 people in 4 months
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