807
807
2

Get Joyce home !

£14,928 of £40,000 goal

Raised by 806 people in 9 months
HELP GET JOYCE HOME        *Please share*


My 74 year old mother, Joyce Kettle was on the cruise ship Morella Discovery 2 with TUI (Thomson’s) accompanied by a friend and friend’s son. At 03:00 GMT on 29/01/18, after leaving the port near Mexico we received a phone call letting us know Joyce had taken bad. Following examination by the on-board doctor for breathing difficulties it was decided she needed urgent medical attention and was transfered to hospital, alone.

Upon arrival the hospital it was discovered that the travel insurance she had was insufficient for the location, believing she had blanket cover with her bank account it subsequently turned out she wasn’t covered for Mexico. Joyce underwent an emergency heart procedure with 3 stents required, taking place 29/01/18. The exact cause and prognosis is still unclear, with communication both with medical professionals and my mam extremely limited. Direct Line (the underwriters) in true insurance company fashion, immediately informed my mam that her cover was null and void causing untold additional stress, and with a medical bill currently (30/01/18) standing at $72,662 MINUS DOCTORS FEES AND IS RISING, we’re now left with our mam stuck in a foreign country on the other side of the world.

We have managed to speak with Joyce who is currently in recovery, we are trying to remain positive to support her from so far away but in truth we don’t quite know what to do. We have been advised to not fly out to Mexico by the British Embassy unless absolutely necessary as cost of flights etc. could be used towards medical bills. We’re desperate to see our loving mam & nana and we're missing her and the worry is crushing us hourly but at this time we have to consider how we’re realistically going to get Joyce back on home soil and deal with an eye watering medical bill.

We’re a proud family and never anticipated having to do anything like this but we really need your help, no matter how small it is, as we simply don’t know how else we’ll get my mam back to us!
+ Read More
*** UPDATE *** -

Apologies for the lack of updates, the last few days have been manic with interviews for print and radio and trying to get clarity on certain tasks that need completed.

We’ve got a few bits of good news - Les and myself are flying out to Mexico on Sunday to be reunited with Joyce and in an attempt to progress the situation with the hospital face-to-face.

We’ve also spoken to TUI today and finally had some wonderful progress in the form of travel arrangements after meeting local MP Ronnie Campbell who made contact with TUI yesterday. A huge thank you to Ronnie for helping speed things up with this as we were hitting a brick wall repeatedly previously.

We spoke to Joyce again tonight via FaceTime thanks to a lady in Cozumel who has visited Joyce and FaceTime’d us meaning we can see each other thus putting our minds at ease that she’s safe and being cared for. A rather emotional call for both Joyce and us as you’d imagine but Joyce is looking well and just wanting to get home as you’d expect.

We’d like to (again) thank everyone for the unbelievable emotional and financial support we’ve received in this difficult time. It’s at times like these we realise how blessed we are to know such amazing people both friends and family. We’re also amazed at our local community and even strangers who have sent messages of support, your help and support has been instrumental in getting us through this ❤️❤️

We’ve got a busy ~24 hrs ahead but will try to keep you all updated as best we can.
+ Read More
We're absolutley overwhelmed with the support in under an hour and especially at this time of night !!

Thank you so much everyone we're so grateful words cant describe :)
+ Read More
Read a Previous Update

£14,928 of £40,000 goal

Raised by 806 people in 9 months
Your share could be bringing in donations. Sign in to track your impact.
   Connect
We will never post without your permission.
In the future, we'll let you know if your sharing brings in any donations.
We weren't able to connect your Facebook account. Please try again later.
ZM
£20
Zac Mohiuddin
8 months ago
EL
£25
Elizabeth Laidlaw
8 months ago
£20
Anonymous
9 months ago
BM
£20
Barry Mabon
9 months ago
£20
Anonymous
9 months ago
IB
£20
Ingrid Bath
9 months ago
CM
£50
Carla Morton
9 months ago
SR
£70
Stephen Routledge
9 months ago
SN
£5
Stacey Naughton
9 months ago
£20
Anonymous
9 months ago
or
Use My Email Address
By continuing, you agree with the GoFundMe
terms and privacy policy
There's an issue with this Campaign Organizer's account. Our team has contacted them with the solution! Please ask them to sign in to GoFundMe and check their account. Return to Campaign

Are you ready for the next step?
Even a £5 donation can help!
Donate Now Not now
Connect on Facebook to keep track of how many donations your share brings.
We will never post on Facebook without your permission.