Shannon Cruz was more than a secretary and dental assistant; she was the heartbeat of this practice for 28 years. As my right hand, her efficiency was unmatched, but it was her dedication to our patients that truly set her apart. She leaves behind a legacy of thousands of smiles and a work family that will never be the same. Our hearts are with her five children, whom she loved beyond measure. Shannon, you made this world--and every smile in it--better.