Hi, my name is Tania Wiltshire and I am disabled. I have a neurological brain condition (Functional Neurological Disorder), various autoimmune conditions, a damaged spine and seizures. My husband has Complex PTSD and severe asthma and my daughter is only 17 and already a young carer, whilst still studying.

I have lived in my home for 13 years and I was lucky to get it - a disabled council property. I was married here, watched my daughter grow. It was a good home, until last November when a man moved above us and started to make our life a living hell.

Continuous noise, drugs, parties, damage, abandoning his animals for over a week at a time - we fed them through the letter box, and even took one of his cats to the vet hospital after it fell from a window into my garden during one of his absences.

On the 15th August, my daughters birthday, he flooded our home for the first time. He does it purposefully by turning on his taps and then leaving for days at a time, ensuring that nobody is around to prevent it, always at a weekend.

Despite pleas to the police, the council, social services, Environmental Health, nobody would help us. I was told to "Deal with it yourself". We had to rip up all the flooring from the house and have been on concrete since.

Two weeks later he flooded us a second time. Again we had no support. More damage, more damp. I tried to clean as best I could.

On Monday the 6th October the third flood happened. In the kitchen, on cooker, all the surfaces, all the cooking implements soaked in dirty brown filthy water. All the food soaked too.

On Tuesday the 7th October the fourth flood. We lose power to the house for 2 days. Contents of fridge and freezer destroyed. More damage and the most severe flood of all of them. The water reached our ankles and did not lighten up or stop for 8 and a half hours.

I was finally able to get the police to intervene and force entry on the fourth flood. As I had told them they would, the Police found his taps running but what they also found was a horrific sight.

Cats locked in different rooms with no access to litter trays, had fouled all over the house. Both urine and feces were on every floor and every room and for 8 and a half hours water had soaked and mixed with it before making its way into our home on the ground floor.

It was everywhere. The bathroom, hallway, living room, kitchen. All the flooring, all the rugs, towels and most bedding was used to try and stop the advance of the water. Anything electric at floor level was damaged.

It took 3 days for the council to intervene and Environmental Health to check the damage and desinfect the affected areas. By that stage the damp, contaminated water and smell had settled over nearly everything we own.

It's fair to say the same contaminated water has gotten into our things on all four occasions.

It's been a week. We will be moving to a new property soon but we need help to cover the costs of the move, hire a van and people to do the heavy lifting, replace mattresses, bedding, towels, water damaged furniture, as well as essentials like hire of an upholstery cleaner in the hope I can save the sofa that also was soaked in festering cat sewage water.

We are usually the ones helping others. Making sure they are okay and feel safe. Now I wake up in the night in fear of the next flood. My daughter is having such bad anxiety attacks she is having to sleep with me. My husbands asthma is worse, my dog and 2 cats are traumatised by everything and the fact they had to remain in the property throughout.

We are all sick from having to breathe in 2 months worth of sewage filth and damp.

It's heartbreaking to have to start again at 46 years old, when you can barely get through a regular day and have been in chronic pain for years.

You feel powerless and alone and when you ask for help for months and nobody will help you what you are left with is a huge pile of stuff for the dump, which they also expect me to pay to dispose of.

I don't want to take advantage of anyone or their generosity. I was told to request a larger amount than I am but I simply can't bring myself to do it.

We need help and appreciate whatever you can give to help us.