please help me wake up from this nightmare.

Hello, my name is Victor De La Cruz. I am currently dealing with a very stressful situation, and I really hope you can find it in your heart to help me in this time of need.

I have been working doing Door Dash for quite some time. A year ago, I financed a 2023 Toyota Camry.

A week ago I was out working and I was making my last delivery for the night when someone took off with my car. I called the Bolingbrook police right away. The officer ended up taking me home and told me they would try to track my car. In the middle of the night I received a call from the police department letting me know that they had found the car all the way in the north side of Chicago. My brother and I drove to the location I was given and found my car sitting on the side of the road crashed, leaking oil etc. The car was not drivable. Good Guys towing showed up and took the car to their facility. The next morning, I filed a claim with my insurance company and after this is when the real nightmare started. Already I was very stressed out and the insurance company just made it worse. The claim adjuster called me back and said that they would be denying my claim because they do not cover 3rd party claims. When I first started working for Door Dash, I was told that all that was required is that I had insurance with minimum limits applicable by insurance laws which is what I had. I reached out to an attorney, and I was advised to go after Door Dash to file a claim and have them cover using their insurance which their drivers should be covered under. I called Door Dash right away and filed a claim. Their claim adjuster called back and also said they would not be covering my claim. I tried calling more lawyers, including the one I had originally talked to but no one was able or didn’t want to help with this claim. In the meantime, my car is sitting at a tow yard racking up charges. I called the tow yard and explained the situation and they suggested I go to the finance company and see if they can help as far as picking up the car and storing it. I gave it a shot and called them, but they just threatened to put the car into repossession if they were to pick it up and that they would charge me all these extra fees etc.

That was no help and would just ruin my credit. I ended up working something out with the tow yard to have them take the car to my uncle’s garage and right now its just sitting there and I’m looking at

about $20k in repairs plus I still have to pay the monthly instalment on this car that I can’t even use. I am trying to get this car back to driving condition. I know it won’t be in perfect condition but if I can get it running that would help. I am currently out of a job since I have no car. Luckily, I am taking my classes remotely, so this won’t affect my schooling, but I also have school loans I have to pay on. This situation is very frustrating. I really hope you understand everything I’m going through and can help me. Anything helps.

I do want to thank the Bolingbrook Police department and Chicago District 17 for helping find my car.

I wish it wouldn’t of been left the way it was but at least I was able to recover my car.