Mom's property lost in fire

As some of you know, my mom is a truck driver. Some of the trucks in her company have a recall for a malfunction that causes the truck to go up in flames. This has happened to 9 trucks, killing one person so far. I can't imagine losing my mom in this way and we are so thankful she and her codriver were unharmed. Unfortunately, she lost ALL of her personal items totally 2k in loss. She lives out on the road so you can imagine how many key items were lost, including her medication and laptop. Her company told her today (a week later) that they will not cover the loss of personal property. She will probably tell at me for asking for money on her behalf but I saw the frustration in her face when she learned about this earlier today. I thought I would try this route of easing some of her stress. Thanks in advance.