My family and I were in our house and we were caught in a house fire and we were trapped. Firefighters took too long and my step mother has sadly passed. We all had to jump out the window to survive, but sadly my stepmother didn’t make it. My mother has suffered severe 3rd degree burns all over her body and my brother is also hurt, I have swollen feet due to running through the snow to get to my mother. My mother is in critical condition and I would like to bring justice to my step mother, Cynthia Ruiz. Everything we have is gone. I want to give more justice to her because she risked her life to save ours. We are quite literally homeless and have nothing.