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Help Arin-Alexis Rebuild After Ceiling Collapse

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Hello, my name is Arin-Alexis Smith and I currently reside in Phoenix, AZ, taking care of my three children and my elderly grandmother as a single woman.

On 12/01/2024, at approximately 9 pm, I came home from a playdate and found my grandmother lying in bed being rained on by dirty/sudsy water that was leaking from my ceiling.

My grandmother was so deep in her sleep she thought she was dreaming that it was raining, but in reality, there were six holes in my ceiling pouring water onto the floors, beds, and TVs.

Had I not come home when I did, the ceiling would’ve fallen in on my grandma, and a light fixture above her was leaking water as well.

I contacted emergency maintenance the same night, and he used a vacuum to get the water up, but NO FURTHER ACTION HAS BEEN TAKEN.

On 12/2/2024, my ceiling caved in.

My three children and grandmother are now forced to sleep in the living room, where my grandmother is sleeping on a couch!!!!

My kids' shoes are RUINED! My kids' clothes are RUINED!!! My grandmother's medical chair is drenched in water and RUINED!!! All my grandmother's important papers (social security card, birth certificate, insurance papers) that she kept in her purse next to the bed… RUINED!!! Their beds are RUINED! TV… RUINED!

I was told by the property manager not to put in any more work orders because I don’t want to JAM the system. They told me they were going to come patch up the ceiling and dry out the wood at 7 am, but no one has come to check out the apartment YET, and it’s 12/03/2024.

AND MY CEILING CAVED IN LAST NIGHT!!!!!

AND THIS IS RIGHT BEFORE CHRISTMAS…. How am I supposed to manage?

WE ARE LOOKING FOR ASSISTANCE TO HELP US MOVE! Please!

I don’t know where else to turn. They haven’t offered me any incentives, no type of urgency.

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Donations 

  • Anonymous
    • $25
    • 2 mos
  • Anonymous
    • $5
    • 2 mos
  • Jessica Kirkman
    • $5
    • 2 mos
  • Patrina Brown
    • $20
    • 2 mos
  • Anonymous
    • $500
    • 2 mos
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Organizer

Arin Alexis Smith
Organizer
Phoenix, AZ

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