Itechsmart.dev was founded by Army veterans DJuane Jackson and Shonya Williams, who transformed their experience in discipline, resilience, and service into a mission to empower the future of technology. After seeing firsthand the daily challenges faced by IT teams—long hours, constant troubleshooting, and increasing cybersecurity threats—they set out to build iTechSmart, an AI-powered IT Copilot platform designed to make technology smarter, safer, and more accessible for everyone.

iTechSmart is already launched and is helping IT teams diagnose, script, and automate tasks in one integrated workflow. By combining real-time troubleshooting, safe script suggestions, and auto-documentation, the platform reduces resolution times, eliminates repetitive work, and boosts efficiency and consistency across support teams and IT communities. The platform also automates IT support, monitors systems around the clock, and ensures compliance with modern cybersecurity standards, giving businesses peace of mind and freeing up valuable time and resources.

As a small, veteran-led team, we are now focused on growing iTechSmart to reach more businesses, schools, healthcare organizations, and communities. The funds raised through GoFundMe will help us invest in marketing, hire key team members, and attract investors to expand our impact. Your support enables us to continue our mission of serving others through technology—making IT smarter, safer, and more human-centered for everyone.