Touching Hearts at Home Gainesville & Lake City was started by owners Ruben & Rose Ramos when Rose’s mother, Rita, was diagnosed with dementia. During this time, the Ramos family realized how difficult caring for an aging loved one can be and wanted to make sure to help and assist other families facing the same challenges. For over nine years, Touching Hearts at Home has been serving seniors and helping families in Gainesville and the surrounding communities. We believe in providing exceptional care with compassion while supporting the communities in which we serve.