An insurance agent who went out to quote Charles's house messaged me about him. Charles is a Vietnam veteran who served three tours and beat cancer 19 years ago, and his yard got so overgrown his house couldn't even get insured.

He's caring for his wife with dementia on his own, his furnace is broken, and he had no one left to call. So we showed up in the pouring rain and went to work.

He spent 29 years building ambulances because he wanted to help people, and halfway through our cleanup he left to drive a lady to the store. Stay to the end to see what we did to his place, and what he said when he saw it.