Airbnb Host: Class Action

The Problem:  Airbnb unilaterally, and in violation of the terms of use, refunded guests who booked reservations with hosts who had strict or super-strict cancellation policies without host consent.  As a result of these breaches, Airbnb hosts have viable legal claims against Airbnb.  Airbnb is seeking to preclude hosts from acting as a group to assert their legal rights.  Hosts want accountability from Airbnb. 

Airbnb Has Implemented Barriers to Collective Action:  Airbnb seeks to force hosts to waive their right to file a Class Action Against Airbnb and force only individual arbitrations.  By making it economically difficult for any single host to exercise legal leverage, Airbnb has avoided any real accountability.  

Collective Action By Airbnb Hosts Is Critical To Effect Change: There are hundreds of thousands of Airbnb hosts globally asking Airbnb to uphold their end of the bargain.  Hosts are making substantial capital investments directly tied to the Airbnb platform. They require predictability, follow through by Airbnb, transparency, and accountability.  Airbnbs lack of transparency and lack of accountability.  Learn more about the class action attorneys representing hosts. 

This Legal Fund (we have closed the Fund):  Our attorneys have analyzed the terms of service, the extenuating circumstances policy, the arbitration mandate, the class action waiver, and other contract issues.  Enabling hosts to share some of the legal fees and costs to put the best arguments and strategy forward makes sense.  

-  Did you know certain terms in a website clickwrap agreement such as Airbnb's terms of service can be found enforceable by an arbitrator or judge? 

-  Did you know that there are good-faith legal arguments which could allow Airbnb hosts to act collectively despite Airbnb's attempted restrictions? 

-  Do you agree that hosts have a common interest in resolving issues about the legal application of the terms of service and extenuating circumstances policy? 

Who Am I?  I am Enrico Schaefer, a litigation attorney with 30 years of experience in matters such as this and the founding attorney of Traverse Legal, PLC.   I am also an Airbnb host myself dealing with the same issues as you.   I was the attorney who first analyzed these legal issues.  Our firm specializes in internet and technology law and has represented users of platforms such as Airbnb through verdict and settlement.  We have represented platform providers such as Airbnb on issues related to terms of service and compliance.  You can learn more about me on my Linkedin page and my bio page

We are representing Airbnb hosts seeking compensation for Airbnb's application of the extenuating circumstances policy as a result of COVID-19, and are demanding changes moving forward.

Enrico Schaefer,  Founding Attorney, Traverse Legal PLC 

LEGAL STUFF:     By donating, you affirm that your motivation is to help fund a cause you believe in, and not for any other purpose.  The most important thing you need to understand before donating is that a donation does not create an attorney-client relationship between you and Traverse Legal.  Donating will not mean that we are your attorneys.  We are only representing hosts who hire us in that capacity.    We are not your lawyers until we conduct a conflict check and both agree to representation.   If you wish to retain Traverse Legal, PLC as your attorneys, please contact us.  This fund will be used exclusively to pay legal fees associated with Traverse Legal's representation of Airbnb Hosts. No promises, guarantees, or outcomes are promised.  All such guarantees, warranties, or representations are expressly disclaimed.  

This crowdfunding effort is not meant to be a substitute for legal representation of your personal or business interest with regard to Airbnb or otherwise.

These terms are subject to change.   If you have any questions, please contact us at our website.


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Fundraising team: Class Action Against Airbnb (2)

Enrico Schaefer 
Raised $150 from 2 donations
Birmingham, MI
Mark Clark 
Team member
Raised $1,200 from 1 donation
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