Help The Pet Place

Our store, The Pet Place, is a true labor of love. The heart of the business is the well-being of all animals. It's about helping people take the best possible care of their animals. The Pet Place offers a full-line of high quality supplies, exceptional customer service, special and custom orders, referrals and information, problem-solving, nutritional counseling, and much more. For the past 28 years, we have assisted in finding homes for thousands of animals, reunited pets, hosted weekly adoption fairs, petitioned for numerous advocacy issues, have raised funds and awareness for local/state/world-wide disaster relief, and have made donations to many different organizations. We also support individuals who care daily for homeless animals, which includes rescue, feeding, spay/neuter, and finding forever homes.
    The city of Menlo Park named us business of the year, giving us the prestigious Golden Acorn Award for professional excellence and community service. We were the recipient of Pet Product News Magazine's U.S. Retailer of the year award for community service and also were voted favorite pet supply in 34 newspaper polls.
    In the past few years, the internet has severely impacted our business. Maintaining competitive prices, increasing costs, and high rent have also caused financial hardship. Since we are not a corporation or funded by venture capitalists... just a husband/wife team, local and independent... we have had to use our savings to survive, all with the hope things would turn around. 
    We find ourselves in a difficult and humbling position. We have always been there to help others, now we need help. In early March, before the pandemic, we had set a retirement date for June 30th, and signed the lease extension. Then, a short time after that the virus shutdown hit. It is absolutely crushing us. Even though we were able to stay open as an essential business, there has been a huge loss of income... paying full rent ($16,000/month) for those months, employee wages, regular overhead and maintenance, etc., while struggling with the lowest sales in our history.
    The pandemic is making the store closure a logistical and financial nightmare. We are very worried because we were counting on liquidation to replenish our depleted savings, to pay bills, and to cover closing costs. There is also the concern about even being able to sell inventory, fixtures, slatwall, equipment, etc. at this time. Also, the close-out sale will be adversely affected by the social distancing restrictions.
    We are at an impasse... we cannot afford to stay in business, and at the same time, The Pet Place has been our life and our passion. On the other hand, we have worked 28 years, six, sometimes seven, days a week without a vacation. We have given as much as we can for as long as we can... we are worn out. It is time.
    We have made so many friends, seen families grow-up, and have shared laughter and tears. We have a love affair with our customers, two and four legged and we will treasure the time we had together and all the wonderful memories. 
    We have always taken great pride in helping our customers. It has been an honor to serve the community. We feel very fortunate to have this profound connection. Thank you from the bottom of our hearts for your support.
    Hug and play with your animals as much as possible. Stay well, we will dearly miss you all.     Lynn and Marc Macy, and The Pet Place staff.
    
                                           "Until one has loved an animal, 
                                             a part of one's soul remains 
                                             unawakened"  Anatole France
  • Anonymous 
    • $20 
    • 10 mos
  • suzanne burton 
    • $100 
    • 16 mos
  • Anonymous 
    • $250 
    • 16 mos
  • Judith Ahoe 
    • $25 
    • 17 mos
  • T-Mobile USA 
    • $10,000 
    • 20 mos
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Organizer and beneficiary

Laurie Rose 
Organizer
Menlo Park, CA
Marc Macy 
Beneficiary