
Hacked and Drained: Rebuilding Everything I’ve Worked For :(
Donation protected
I’m still trying to understand why this happened to me. Reaching out to the public is the last thing I ever want to do but I just feel so hopeless. My savings account, the one I relied on to pay for everything, is now completely gone. I fell victim to a cyber attack, and my account was hacked. To keep a long story short, someone was able to access my account and withdraw every single penny of mine. To make matters even worse, the platform I was using never updated any balance changes during these unauthorized withdrawals. I only notice myself after it was too late. When I tried to make my own withdrawal a few days later after everything already had been drained, that’s when the app decided to notify me that I had a balance of zero. The institution responsible for my funds, (whose name I can’t mention [yet] due to legal reasons), failed to protect my security and more importantly, they failed to protect me. Now, they’re failing me once again by not being able to reverse any of the fraudulent transactions. While I understand the importance of user-side security, I believe they should be liable due to the fact that no transactions or balance changes were visible on my account for several days after the suspected unauthorized activity occurred. They have decided to take no accountability and responsibility for the breach and that’s why I decided to reach out to all of you..
This wasn’t just a savings account for some future luxury or big self purchase. This was everything I had. All the money I had saved up, all the money I had left, was meant to help me pay my bills, pay my rent, and pay back people I owe; and now, it’s vanished. I’m lucky to have family and friends who’ve helped me out during this crushing time, but now I owe them too and want nothing more than to pay them back.
It’s hard to even write this. I feel so embarrassed, so pathetic, reaching out like this, but I’m at a point where I don’t know what else to do. I just need a little help to get back on my feet. If you know me, you know I’ve always been careful with my money. I never borrowed what I couldn’t pay back, I never missed a payment on anything. But now, I have nothing and I feel like I can’t pay my bills or pay anyone back, and that’s the hardest part.
If you’re reading this, and you feel like helping, I’ll be forever grateful. Even if my words don’t hold much weight, your kindness would mean everything to me. I just don’t know how else to ask for help. I just want to be able to breathe again and sleep at night. It feels like I’m drowning everyday. I'm truly in pure desperation :(
Thank you so much for taking the time to read my situation and thank you again if you donate :)
P.S. I don't know what kind of photo I'm supposed to add so I put one of me and my biggest support <3
Organizer

Dyllin Nguyen
Organizer
Sunnyvale, CA