Help care home residents smile again!

Ensure residents like Jean have essential family visits! 

My name is Jenny and my mum Jean lived in a care home when the COVID 19 pandemic began, as she had a range of health conditions, including Alzheimer's Dementia. After the Government locked care homes down in March 2020 and all visiting was stopped, the lack of family contact left her feeling anxious, lonely and confused.  As a result, her physical and mental health deteriorated rapidly, and she became a shadow of her former self. This was distressing for mum - and we spent many long months grieving for someone that was still alive.

With nowhere to turn for support, myself and my partner Diane, channelled every ounce of energy we had into joining with other affected families to raise awareness of the issue and fight for an end to the inhumane visiting rules imposed on care homes. Sadly, mum passed away in August 2021 and we continue to campaign in memory of her, and thousands of others who died, having been locked away and isolated for months on end.  

In response to our Campaign, Official Government Guidance to care homes has acknowledged the importance of visits and the need for every resident to nominate an Essential Care Giver / Visitor that can visit “in all circumstances”, including during a Covid outbreak.

However, many homes refuse to follow the official Government Guidance - as it is advisory and not law - and instead impose their own more restrictive visiting regime.  Family members are not “just” visitors. No matter how wonderful care staff are, they cannot provide the emotional support that can only come from a family member or close friend. From children separated from their parents to young adults and the elderly, their distress is unimaginable.

Inequality and Discrimination

On 19th July all Covid restrictions were lifted in England but despite being the first group to be fully vaccinated, many care home residents remain subject to harsh restrictions. The disparity of treatment must end.  Unless the Government are forced to take furthr action some residents will be locked away indefinitely, with no end in sight.


Rights For Residents started as a small Facebook group which we ran in our spare time. However, it very quickly escalated and we were unable to manage the campaign activities in addition to working full time. In October 2020 we gave up our jobs to devote all of our time to running Rights for Residents and although this decision has impacted on our own financial situation, it's one we'll never regret.  We gain huge personal satisfaction from seeing the difference our campaign has made to so many care home residents who are now reunited with their families. 

The Rights for Residents Campaign hangs in the balance

Jenny and I gave up our jobs to set up and manage Rights for Residents.  Donations have enabled us to work full time on the campaign for over fifteen months – covering campaign expenses and a minimum wage for both of us.  Unlike large charities and organisations, we don’t have a media, fundraising, lobbying, technical, admin, or website management team and everything is done by ourselves and a handful of dedicated volunteers, which means the hours are long and weekends are often cancelled. 

If we can’t raise sufficient funds the campaign will fold and we’ll return to full time work - content in the knowledge that we’ve done all we can.  To date we’ve raised over £30,000, but after fifteen months these funds have run dry. We don’t do this for any financial gain but without funding, sadly, we can’t carry on.

If you, your family, or your loved one has benefitted from the RFR Campaign and Facebook group – please pledge a donation today. If you want Rights for Residents to continue - its future is in your hands. Even a donation of £10 will be a huge help, as all donations add up.

Without your support we’d be forced to abandon the gains we’ve made so far and return to our own salaried jobs, but we’re determined to ensure the work continues while ever it’s financially viable. We both remain firmly committed to achieving legal change. 

Our work has had a significant impact - changing the minds of the media, politicians, the public and crucially many of those that manage and work in care homes. We've built up considerable momentum since we started last September – having worked tirelessly to secure extensive media coverage. In December, a national newspaper adopted our campaign, which helped force the Government to start opening care homes up again and was a major achievement.

We’ve been invited to meetings with Ministers, Senior Government officials, the Shadow Care Minister and other high profile politicians, including Jeremy Hunt. We’ve also given evidence to Harriet Harman’s Joint Parliamentary Committee on Human Rights that contributed to their proposal for essential visitors to be enshrined in law.

Thanks for supporting our work – we really do appreciate it

Jenny Morrison & Diane Mayhew


  • Justine Owen 
    • £100 
    • 1 hr
  • Anonymous 
    • £10 
    • 3 hrs
  • martin swailes 
    • £20 
    • 10 hrs
  • Vanessa Prueitt 
    • £20 
    • 1 d
  • Beverly Carr 
    • £100 
    • 4 d
See all


Jenny Morrison 
Liverpool, North West England, United Kingdom
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