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Editing the information on a donation is quick and easy, and can be done from your donation receipt or through your GoFundMe account.

Actions you can take on your own:

1. Request a new donation receipt by entering your donation email address in the field below.

2. Use your donation receipt to edit your donation comment or change your name on a donation.

Additional Information:

If you do not remember your GoFundMe password, please click here to request a new password.

If you received an unexpected refund for your donation it could be for any of the following reasons:

  • Organizer deactivated the fundraiser
  • Our payment processor wasn't able to verify the donation
  • Organizer did not verify their account or withdraw funds within required deadlines
  • The donation was charged back by the donor
  • The donation was made by the organizer or beneficiary

Please visit the fundraiser to view any updates that the organizer might have posted in regards to refunds, click 'Contact' beneath the organizer's name on their fundraiser to email them with any questions, or reach out to our team if you have questions on how you may be able to still support the cause.

Still need help?

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