PLEASE HELP CHAYANNE AND HER BABIE BOY

My names micheal pryor we live at chalet motel in lake port calif. Our neighbor chyanne has 2 sons. She took her son to hospital cause he had fever of 103 so they seen him sent him home she took him back cause didnt get better 2nd time they found out he had broken arm his names Matthew turner. They had put cast on came home then she took him back to hospital and they found out he had a tumar in his shoulder now they had to air flight him to oaklands childrens hospital now hes been there since monday 21st and theve done 2 surgery im asking for help for his mom chayanne because shes been sleeping on floor in his room and paying for her own food shes running out money we called social services at hospital they said we check everyonevin when comes in and nobody would be sleeping on floor well shes still slepoing on floor and paying for food her dad came but he didnt do nothing