Help Nathalie’s rental fiasco

So I rented a van to get the Tantive set to London for Forest City Comicon. I took the insurance for the van as I always do. Well I scratched it so I called the reporting line and filed a claim. No other people involved so I didn’t get a police report. That was Sunday. So Monday I talk to the rental office and they want a police report regardless so I filled one out at the 27th hour and since it wasn’t done within 24 hrs they are not covering the damage done. They already sent the van out for repair at the tune of $2070 that I now have to pay.
I don’t like to ask for help but I simply don’t have the money to pay this. I rent the vans to move sets for conventions so that we can raise money for charity. I don’t have other options.
I’m still fighting with the insurance side of things but the outlook looks bleak. If you guys can help I’d greatly appreciate it.