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Help Zylfije

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This is Zylfije Syla. She was fatally hit by a car on the day of 5th November 2018. She is a loving mother of three children, two boys and one girl, her daughter being the youngest at the age of 12. Zylfije is my aunty and lives in a small country called Kosovo. She is hands down one of the most compassionate and selfless people I know, and her children have been soaked up in grief for her. She worked as a domestic cleaner just to help support her family in a country where there is either extreme poverty, or extreme wealth, unfortunately she was not one of the wealthy - her average wage being €150 not knowing whether she can feed her family. 

The car she was hit by was travelling at 60mph, and ran her over from behind while she was on the pavement walking home. The car hit her twice, the first time it knocked her over to another car, and the second it ran her over while she was on the ground. The Ambulance services in Kosovo are inconsistent and frankly not helpful at all. My aunty was conscious when she was put in the ambulance, and amid all her trauma a first aid box fell onto her face during the travel to the hospital - leaving bruises to her face.


To be an inpatient in one of the only public hospitals in the whole if Kosovo has been a horrifying experience to her. She was in the intensive care unit in an induced coma for 2 months, then taken into what is called in Kosovo the “half intensive” ward for the rest of her time at hospital which is to this day, 15/03/2019. 


Aunty Zylfije has stayed in hospital for over 4 months, and it has really torn her family apart. She suffered from a brain haemorrhage, which was why she was put into an induced coma by the doctors. Following the brain haemorrhage, she suffered of cerebral ischemia and cerebral edema. Cerebral ischemia is is a condition in which there is insufficient blood flow to the brain, which is life threatening, as well as cerebral edema, a condition where the brain swells. Aunty Zylfije was strong enough to overcome one of the biggest health problems she has had, allowing her to be removed from the induced coma - which was a miracle as the doctors theirselves said she would not make it. However this caused serious consequences to her speech and movement. Her arm and shoulder is broken in 3 places, so it stays constantly swollen and the doctors in the hospital said that they do not have the facilities and specialties to operate on her arm so her bones are restructured and healed accordingly. The hood of the car also cut into her legs, she suffered a 5cm deep cut into her leg just below the knee, which was stitched however did not heal properly. Aunty Zylfije also had 3 broken ribs on the right and two on the left. One of the ribs on the right also cut slightly into her lungs, so the doctors had to drain her lungs of the blood, but during the process she contracted an infection in the lungs. She also has deep vein thrombosis in her legs, and she continuously complains about having pains around her body as well as stomach pains, however the doctors choose to ignore this. 




My aunty is now conscious, however she needs much better treatment. If you just google the healthcare in kosovo you can find out what a nightmare it is, from the doctors all the way down to the counterfeit medicine used. Doctors in Kosovo are unethical and due to her family living in poverty, doctors and nurses will not look after Aunty Zylfije as she should be. She is still unable to walk due to the lack of help and facilities even though she is not paralysed. She needs to go to a hospital abroad and any one of them are 100% better than any hospitals in Kosovo. We wish for her to get back on her two feet and slowly integrate back to her life. 


As a family member, and seeing the family’s grief personally, we plead for the help of others. We need help to pay for her to go to a rehabilitation hospital in Europe, as none of us have the funds to support her. Please help save the life of my aunty, for her children’s sake, she has given up so much for them and seeing her in this state has put a stop to their life completely. 




Thank you from the bottom of our hearts,

Retina Ramadani.
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  • Abdul Abdul
    • £10 
    • 5 yrs
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Retina Ramadani
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