Toby came to Max's Pet Connection with a history of chronic ear infections. Years of untreated infections caused him to develop something like scar tissue in both ears. This extra tissue makes it harder for him to hear and causes him to be prone to further ear infections, which are very difficult to treat. To improve his quality of life, Toby needs a surgery called TECA, which stands for Total Ear Canal Ablation. This will help to remove the scar tissue, keep Toby from getting ear infections, and make him much more comfortable in the long run.