Terminal Cancer patient defrauded

My mother was diagnosed with terminal breast cancer earlier this year and was released from hospital to stay at home with my father to live out the rest of her life. She has mobility issues, is on lots of pain medication and needs helps with daily life. 

My parents had decided to renovate their bathroom to include a larger walk in shower with a seat to make showering with the help of my father a lot easier on them.

They got a recommendation from other people in their gated community on a guy who has done work before  in the complex for quite a few others and all had good things to say.  My father paid the man $3000 upfront to purchase materials, thinking nothing of it since so many others had used him before, but once the renovation date came the man did not show up. 

My father has tried to contact the man, contacted to police and the better business bureau. The police will not help as they say it is a civil matter and we have been informed by the mans wife that she has not seen him months. We have no way to get their money back

My parents are devastated and cannot understand how someone could do this to a terminal  woman, whom we are just trying to make life a little more comfortable and easier for 

I am looking to just get them the money they used from their savings. I will be looking to find a new person to do a renovation for them and will pay for that out of my own pocket

If we can get them any of their money back, I know they would be so  appreciative as I don't think this is something they should be worried about as they face my mothers health together

Thank you

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Deanna Macrae 
Langley, BC
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