Help me and my son During Covid

recently my vystar bank was frozen and suddenly my account was plummeted into the negatives by something beyond my control- and i havent been able to figure out a way to get it fixed- so as a way to help support my son and family and be bale to get the things he needs till this is fixed, as soon as possible before the year is up- - im hoping you all will be kind enough to extend a helping hand- i dont often like asking for help- but please this would be greatly appreciated thankyou.