Help Repair Revolution

 
Raised: $8,430.00
Goal: $20,000.00
 
 
 

Created by

Eli Allison

291 Friends

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Family, Friends, and Loyal Customers, We at Repair Revolution are writing today with an important ask: we need your financial help to sustain our business and build on the important wor... more

 
 
 
 
 
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Updated posted by Eli Allison 11 months ago

We have had 120 people donate in 15 days to help us continue this revolution and raised almost 35% of our goal. Amazing! We will never forget that we are community built. Reading through all of the kind words of support and love for what we do here is humbling.

 
 
 

Updated posted by Eli Allison 11 months ago

It is an honor to hear such kind praise from such an amazing group of people. THANK YOU so much for your support! It is truly amazing what can happen when you ask for help. Community is such a powerful force.

 
 
 

Updated posted by Eli Allison 11 months ago

This quote came to mind as I read through all of the sweet amazing messages you all have sent us.
"As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them."-John F. Kennedy
We will always hold in our hearts and in our mission that we are here for community and because of community support

 
 
 
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Created by Eli Allison on April 30, 2013

Family, Friends, and Loyal Customers,

We at Repair Revolution are writing today with an important ask: we need your financial help to sustain our business and build on the important work we have done in our first 16 months of operations.

As you know, Repair Revolution is a queer owned auto repair shop whose primary clients are women and LGBTQ folks and other folks who have felt disempowered by the auto industry. I have found that our community feels especially vulnerable and disempowered in the auto repair industry. As someone who was raised female, I experienced being taken advantage of as a customer multiple times before I decided to become an automotive technician. Also as an out gay person who was raised female, it has been extremely difficult to work in an industry that is male dominated and not traditionally gay friendly. It was with this lens that I started Repair Revolution.

At Repair Revolution, we are creating a paradigm shift by providing a repair experience that values, educates, and empowers our customers around repair and maintenance decisions—one where customers have profound trust for their mechanic. We create strong relationships with our customers by always acting in the highest integrity, having honesty as one of or leading values and taking time to teach our customers about their cars. At Repair Revolution, going above and beyond for our customers is the rule not the exception.

Since opening Repair Revolution in January 2012, we have had many successes. Most importantly, we have built a large and amazing clientele of loyal customers. We have created a beautiful 3,500 square foot shop fully equipped to work on all car makes and models, with a cozy waiting room for customers and their kids. We have fixed hundreds of cars and received extremely positive feedback from our customers. One customer recently told us that his 1971 truck received “the best tune-up it has ever had.” Another client had always taken her car to the dealership for repair and said we were “the first shop that was able to actually get to the bottom of her car’s problem and fix it right in 3 years.” We are very grateful to all of our customers and proud that 90% of our marketing is referrals from our customers.

Yet, like so many young businesses, we have faced some challenges in our first year. Small business loans are extremely hard to come by, especially loans for new, start-up businesses. We were able to secure a loan to start our business, but, unfortunately, they could not approve us for as much money as we needed. In addition to this, one of our main setbacks has been that it has taken longer than expected to hire a staff who shared our values of client respect and empowerment, while also having the expertise we require to provide the highest quality repair services. We also had to make more equipment purchases than we predicted to be able to work on a wide variety of vehicle makes and models and to best serve our customers. Despite having a powerful business model and a steady and loyal clientele, Repair Revolution is now falling short of the money that we need to pay our bills. However, if we are able to raise additional funds today, we will be able to catch up from the significant costs that we have incurred in our first year and continue on our upward trend.

Now, we need your help. In order to keep our doors open and continue to build our business, we need to raise $20,000. Please consider making a donation of any amount.

Repair Revolution is more than a business. By keeping the Repair Revolution’s doors open, you are:

· Investing in a Business that Holds Your Best Interest at Heart: Unfortunately, many mechanics and repair shops act without integrity. At Repair Revolution, we want our customers to feel respected, valued and empowered.

· Building Community Capacity: Repair Revolution has provided apprenticeships to two mechanics-in-training. By investing in training and education under the Repair Revolution model of care/respect/customer service, we can ensure that more mechanics in our community approach their work with the same quality and commitment to customers that we do. We are also giving new mechanics who might have a difficult time working in this industry a place to work where they are respected an valued.

· Sustaining Customer Assistance Programs: Repair Revolutions goes above and beyond for our customers by providing three unique programs. First, we offer a financing program with zero interest for 6 months so customers can afford the repairs they need to keep their cars safely on the road. Second, all Repair Revolution customers receive FREE nationwide road side assistance including: towing, fuel delivery, flat tire assistance, jump starts and free lock out service if you lock your keys in the car. We pay a monthly fee to ensure all of our customers have peace of mind in case of emergency. Third, we offer a 2 year warranty on all of the repairs we perform at our shop.

· Giving Back to Communities: Repair Revolution cares about the community we live and work in. Since our founding, we have donated service and service packages to Camp Ten Trees, Teen Feed, Seattle Young People’s Project, Trans Lives Matter, and Queer Rock Camp. And with your support, we can continue to support these vital organizations and more.

Please give what you can and help me reach my goal of $20,000. In return, I promise to continue to provide you with honest, reliable and respectful service from a business that values our clients and our communities. I sincerely and gratefully appreciate it. Please help keep the revolution going.

Thanks so much,

Eli Allison

Owner of Repair Revolution










 
 
 
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Best wishes that you make goal. I only wish your business was here in Harrisburg, PA as it is soooo needed!! (and I'd be a loyal customer....)

posted by Sharon Warner 8 months ago

Sending love and moral support your way - as well as donations as we can! We're so proud of you Eli - your business model and integrity reflect what a fine person you are!

posted by Lisa Allison 11 months ago

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Recent Donations (162)

$8,430 raised by 162 people in 11 months.

$10.00

Cris Carney

3 months ago (Monthly Donation)

 
 

$10.00

Cris Carney

4 months ago (Monthly Donation)

 
 

$10.00

Cris Carney

5 months ago (Monthly Donation)

 
 

$25.00

Amy Dobrowolsky

6 months ago

 
 

$10.00

Cris Carney

6 months ago (Monthly Donation)

 
 

$10.00

Cris Carney

7 months ago (Monthly Donation)

 
 

$50.00

Anonymous

8 months ago

 

$25.00

Anonymous

8 months ago

 

$25.00

Nancy Edwards

8 months ago

 
 

We're behind you even though we are one state down. Keep up the good work - you rock!

 

$10.00

josh rivas

8 months ago

 
 

Good luck

 

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